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Jobs

A gateway at the customer – a LoxBerry or a SmartFleet Gateway – cannot be reached from outside. So when you trigger an action in the partner UI, the server creates a job. The gateway picks it up at its next contact, within a minute at the latest, carries it out and reports the result back.

On the site page, the Jobs tab shows every job sent to this site’s gateways, filterable by job and state:

Jobs tab with the button to request a sign of life and the list of jobsJobs tab with the button to request a sign of life and the list of jobs
Column Content
Created when you triggered it
Job what, and for which device
State see below
Triggered by which user triggered it
Attempts how often it was delivered
Response the gateway’s response

Clicking a row opens the details with the times Created, Picked up and Confirmed and the Gateway wording.

State Meaning
Waiting the gateway has not picked up the job yet. If no gateway currently transmits the Miniserver, Response shows: No gateway transmits this Miniserver. The job waits until one takes it over.
Delivered picked up, the result is still pending
Done carried out
Failed not carried out, the response says why

If the gateway does not confirm a job, it is delivered up to three times. After that it is set to Failed with the response Not confirmed after 3 delivery attempts.

Job Triggered by
Create backup Backups tab
Open remote maintenance, End remote maintenance Remote maintenance button
Fetch project file again Project tab
Fetch value list System values tab, Refresh button
Transfer passwords again Manage password vault
Request heartbeat button in the Jobs tab: checks whether the gateway responds

The server also creates some jobs itself, for instance when the selection of system values changes.

All actions that trigger jobs need at least the role Administrator. Jobs are kept as long as events, see Event retention under Site settings.